Here are just some of the testimonials we've received.
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I have been a patient of this practice for over 20 years and am shortly leaving due to moving, and I can honestly say I shall miss this practice! You really are treated like a person not simply a number, and from the receptionists to nurses to doctors they are lovely and pleasant and could not do more to help you.
Having seen my doctor for all this time they are a fantastic doctor who always has time to listen to you no matter how busy and packed the surgery is, and unlike many things I hear from other people's complaints about their doctors, never hurries you or is patronising. I would highly recommend anyone in the area to choose this as their GP surgery as the care is second to none, I only wish I could stay if I was'nt moving 2 hours away from it!
I have now lived in Sutterton for 10 years, prior to that I lived in Bedfordshire, Hertfordshire and North London.
I have to say, and would say 100 times if needed. The Sutterton Surgery is in a league of its own. The staff are all great - welcoming, helpful, professional, sympathetic and generally happy.
If there was one thing that kept me in Sutterton, it would be the wonderful service you guys provided !!
Please let the staff know they are much loved and very much appreciated !!!!!!
I would just like to say it is a pleasure to deal with Sutterton surgery. As you know through my work i deal with several surgeries and believe me, they are not like yours. All your staff are pleasant and nothing is too much trouble. I would like to take this opportunity to wish you all a happy xmas and new year.
Once again thanks for all you do.
Dear Doctors and Staff Members
Please allow me to express my sincere thanks for another year of excellent care, kindness and the friendliness of greetings. I've been a patient of 12 practices over a period of 80 years and in areas of Essex, Hertfordshire, Staffordshire, Birmingham and finally Lincolnshire.
Sutterton Surgery IS without a doubt the very best of all!
Thanks to the doctors and the wonderful staff!
We would like to express how pleased and satisfied that we both are after moving into the area to find that we have such a friendly and caring doctors surgery. All of the staff have been friendly, polite and helpful and the doctors are wonderful.
Thank you very much
In these days of impersonal service, I feel extremely grateful to belong to such a caring practice. The doctors and staff are always professional and well informed but, despite being very busy, are always friendly and ready to go the extra mile to help. The surgery is spotlessly clean, bright and inviting with plenty of waiting room. I wouldn't want to go anywhere else because, even though they keep up to date and efficient, the staff still make it feel like a traditional family practice.
Top marks to them all!
Exceptional service and care
Since moving to the Sutterton surgery some five years ago I have received excellent service and care. My named GPs have always dealt with my health in a very caring and professional manner. I never feel 'rushed' and all the staff on reception are courteous and polite.
Simply the very very best
When I wake in the morning should I need to see a doctor, I only have to make a phone call, this is always answered by helpful, caring staff, who will kindly and patiently take note of all relevant information but do not pry. The staff member will organize a phone call back by the senior Partner. When they calls you the doctor is always helpful and if needed an appointment is given that day. You then go to the surgery, if you require 5 minutes you get 5 Minutes but! should you require 15-20 minutes then that is what you get. You are never ever rushed, you can never ask a stupid question because no question is stupid. You need a prescription you get one, you need to see a consultant you get one. We are all individuals and that is how we are treated, what ever your requirements then those requirements are met to the highest standards. I am unimportant but all the staff treat me like I am, I don't have a family that can be bothered but they treat and respect for who I am and for what I am, they are like a family in all but name. We have a team, and it is a team From the first Contact until we receive the best available treatment we require until that treatment has done it's Job and we are well again or as well as we can be. I/We are so very lucky for all I/We get. Thank you one and all I really do consider you all as simply the best. A very grateful patient endebted to you all on many Levels Thank you one and all
At 3:35 pm on Tuesday 27th October, we attended the surgery for our annual 'flu jab'. We were somewhat dismayed to see a very crowded surgery waiting room but, on entry, we were instantly greeted by Daphne and directed to spare seats near to the door way leading to the nurse's section. Forms were completed and, immediately, we were ushered in and 'injected' with neither delay nor problem.
A Gentleman directed us to a very convenient and clear exit enabling a direct route to the car park. I guess the whole procedure took less than 5 minutes to complete.
We really must thank you for a very well planned, organised and executed event. Well done to all of you involved in this annual event.
Mind you!! I expected nothing less from Sutterton Surgery.